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The Waiter

In this module you will:

  • Understand the required skills and knowledge required to work in a restaurant
  • Understand the correct techniques to use when carry plates and trays
  • Become familiar with the different food types
  • Become familiar with the order of service and how to implement it in your restaurant

Module summary:

Part 1: Working in a restaurant

  • Working in a Restaurant
  • Restaurant Terminology
  • Your Essential Tools
  • Personal Presentation
  • Build the Perfect Waiter
  • Waiting Etiquette
  • Waiting Etiquette Video
  • The Five Priorities Model

Part 2: Product knowledge

  • Food Knowledge
  • Meat
  • Meat Video
  • Fish
  • Types of Fish
  • Herbs and Spices
  • Herbs
  • Spices
  • Desserts
  • Cooking methods

Part 3: Product knowledge

  • Setting a Table
  • How to Set a Table
  • Table Setting Styles
  • Setting a Table Activity

Part 4: Taking orders

  • Taking Orders
  • Position Numbers
  • Taking Orders – Method 1 and Method 2
  • Taking Orders for Large Tables
  • Processing Orders

Part 5: Tray service

  • Using a Tray
  • Handling Glassware
  • Carrying a Tray Correctly
  • Loading a Tray
  • Unloading a Tray

Part 6: Product knowledge

  • Carrying and Clearing Plates
  • Plate Carrying
  • Carrying Plates
  • Clearing Plates
  • Plate Clearing

Part 7: Taking orders

  • Order of Service
  • Order of Service Video

 

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