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Security and Privacy

 

1. Food Alert is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.

2. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

3. When you order, we need to know your name, address, username, password, telephone number, email address and card details. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.

4. We use your personal information for payment, billing and access to e-learning materials which may be provided by third parties. We will only contact you with your consent.

5. We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

6. Food Alert never sends emails asking you to provide personal or credit card information. Food Alert does not disclose buyers’ information to third parties.

7. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘ Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘ Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

    • Take and fulfil customer orders
    • Administer and enhance the site and service
    • Only disclose information to third-parties for goods delivery purposes
    • Any information stored by Food Alert is encrypted for your protection.

8. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

9. In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EU (European Union). Your information will not be transferred outside the EU for any other purpose.

9.1 Emails. We will send emails to you, for the purpose of informing you of new products, offers and services. You may opt out of this notification service by replying to the email that was sent with the word “unsubscribe” (without the quotes) in the subject line.

10. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

11. If you have any questions about privacy please contact us at enquiries@foodalert.com