Licensing (England & Wales)
Flexible, cost-effective, and results-driven – there’s lots to love about elearning as a training option. Whether you’ve got an urgent skill gap that needs filling, or you want your people to be able to train on-the-go, elearning could be the option for you.
In this module you will:
- Understand your responsibility with regard to licensing legislation
- Understand your responsibility when dealing with young people and alcohol
- Be aware of the physical signs of alcohol abuse and how to deal with it
- Be aware of your responsibilities in the service of alcohol
- Be able to identify the different types of drugs and how to deal with the problems
- Be able to identify the signs of conflict and how to deal with it effectively
Summary:
Section 1: The Licensing Act 2003
- The 4 Licensing Objectives
- People in Licensing
- Types of Licence
- Premises Licence
- Licensed Hours
- Offenses
- Smoking
Section 2: Children, Under 18s and Alcohol
- Children, Young People and Alcohol
- Protecting Children from Harm
- Age Verification Policy
- Your Responsibility
- Proof of Age Documents
- Test Purchasing
Section 3: Alcohol Awareness
- The Effects of Alcohol
- Dispensing Alcohol
- Alcohol Strength
- Recommended Safe Amounts of Alcohol
- Units of Alcohol
- So What’s in Your Drink?
- Factors Determining the Effects of Alcohol
- The Physical Effects of Alcohol
- The Warning Signs
Section 4: Social Responsibility
- Alcohol Promotions
- Minimum Measures and Customer
- Awareness
- Serving Alcohol – Your Role
- Drink Driving
Section 5: Drugs in the Licensed Trade
- Physical Signs of Drug Use
- Behavioural Signs of Drug Activity
- Common Types of Illegal Drugs
- Preventing Drug Activity
Section 6: Conflict in your Workplace
- Signs of Conflict
- Causes of Conflict
- Communication Skills
- Preventing Conflict
- Dealing with a Conflict Situation
- Guidelines for Dealing with Conflict
Other eLearning Courses
Our elearning courses, through partnership with Flow Hospitality Training, are endorsed by RoSPA, IQ, People 1st Quality Mark, the Institute of Hospitality, CPD and SQA.
Health & Safety Level 2
Essential training on health and safety in the workplace, including good working practices for hazard prevention and fire and first aid.
Read more
First Aid Awareness
Current and reliable first aid training that uses a multimedia approach to present correct procedures that should be followed.
Read more
Health & Safety Level 1
Essential training on health and safety in the workplace, including good working practices for hazard prevention and fire and first aid.
Read more