Flexible, cost-effective, and results-driven – there’s lots to love about elearning as a training option. Whether you’ve got an urgent skill gap that needs filling, or you want your people to be able to train on-the-go, elearning could be the option for you.

In this module you will:

  • Understand the difference between new and old world wines
  • Understand how to taste wine and identify the key characteristics of wine
  • Be able to present and serve wine to your customers
  • Be able to pair wine with food


Section 1: What is Wine?

  • Customer Expectation
  • Wine Production
  • Viticulture
  • Vinification
  • Other Factors Affecting the Taste of Wine

Section 2: Wine Styles

  • Red, White and Rose
  • White Wine Grape Varieties
  • Red Wine Grape Varieties
  • Rose Wine Grape Varieties
  • Grape Varieties Activity

Section 3: Wine Service

  • Wine Temperature
  • Wine Faults
  • How to Serve Wine
  • Good Wine Service

Section 4: Tasting Wine

  • Step 1- Appearance
  • Legs
  • Step 2- Nose
  • How to Smell Wine
  • The Aroma Wheel
  • Step 3- Palate
  • Using Your Taste Buds
  • Wine Tasting
  • White Wine Tasting Notes
  • Red Wine Tasting Notes
  • Wine Tasting Notes
  • White Wine Tasting Notes Activity
  • Red Wine Tasting Notes Activity

Section 5: Wine with Food

  • Selecting Wine with Food
  • Wine with Seafood
  • Wine with Fish
  • Wine with White Meat
  • Wine with Red Meat
  • Wine with Asian Food
  • Wine with Cheese
  • Wine with Dessert

Section 6: Product Knowledge

  • Carrying and Clearing Plates
  • Plate Carrying
  • Carrying Plates
  • Clearing Plates
  • Plate Clearing

Section 7: Taking orders

  • Order of Service
  • Order of Service Video

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Our elearning courses, through partnership with Flow Hospitality Training, are endorsed by RoSPA, IQ, People 1st Quality Mark, the Institute of Hospitality, CPD and SQA.

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