Senior Business Analyst

About Food Alert

Based in central London & Wellingborough operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels.

We are also part of The Citation Group whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with.

The Role:

The Senior Business Analyst will have full control on defining/designing business processes with key stakeholders, will document business requirements in the form of user stories with appropriate acceptance criteria and will ensure that stakeholder comms and engagement is at the forefront of all activities undertaken. It is an exciting time to join the Citation Group; you will join a team focusing on growth, and will need to understand and articulate end to end business processes to facilitate our aspirational targets.

You will be responsible for managing and conducting full lifecycle analysis including, business process modelling, requirements activities and design. The Senior Business Analyst will take ownership of ensuring the technology solution proposed delivers the required business outcome(s) and addresses the defined problem(s).

The Senior Business Analyst will work closely with architects and senior stakeholders on the documentation and realisation of changes to architectural artefacts such as capability models and Enterprise Data Models.

Personal Competencies:

Experience

• Working in an agile/devops environment
• Working with third party suppliers in terms of solution delivery
• Working with business stakeholders
• Educated to degree standard
• Ideally have experience of delivering Salesforce as a CRM tool or other CRM packages
• Ideally have experience of delivering with on and off shore development teams.

What’s in it for you?

• Lots of support / exposure / on the job training & development
• Ability to work flexibly from home / office
• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year
• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild etc)
• Enhanced sick pay
• Employee Assistance Programme including face to face counselling sessions
• Healthcare cash plan incl discounted gym membership
• Life insurance
• Referral bonuses and vouchers