Find out how Fuller’s benefit from our support
480+
Managed and tenanted pubs throughout London and South East
15,000+
Digital checklists assigned and completed
Safety Advice Line
Whether you’ve felt stumped after reading a risk assessment, had a major incident – or had an inspection from the EHO and need help implementing their action plan, we’d bet that you’ve wished you could have an expert by your side.
When you work with Food Alert, we can take that stress and confusion away, because you get access to our Safety Advice Line, 24/7, 365 days a year via phone or email!
Experts you can call on, day or night
When you call us, you can rest assured that it’s an expert on the other end of the line. We’ve manned our Safety Advice Line with specialists, so no matter what the issue or question, you know you’re talking to the best person to give you help, advice and guidance.
They can liaise directly with you and your immediate team, head office staff or even with third parties and enforcement officials. Think of them as an expert extension of your own team that you can call on whenever you need them.
Effortless audit trail
We like to make sure you get the full picture on your compliance, so any calls or emails you log with the advice team are logged to create an extensive audit trail for you.
We also use Alert65 to store your case history and overview reports of any issues we’ve helped you with. Why? So you can reassure customers and inspectors alike that you have the help of an expert third party, managing any issues and incidents in a consistent way, built for your business.
Why choose us?
- 24/7 access to expert advice
- Qualified team experienced with crisis management
- Expert advice to help cut liability
- UK and ROI wide coverage – should you require site visits
- Peace of mind
Discover how we can help your business
What Our Clients Say
There’s nothing like a personal recommendation. Hear from the range of hospitality businesses we partner with and discover how having our team on your side can take the pressure of safety compliance away from you and let you get back to running your business.
Stay Original
Boutique Hotels & Inns
Proud owners of five boutique hotels and inns, Stay Original first started renovating interesting buildings in to well-loved, award winning pubs and hotels.
Find out more
Pizza Express
Restaurants & Cafes
Pizza Express’ passion for pizza goes as far back as 1965, when founder, Peter Boizot, set out to bring true Italian pizza to the streets of London.
Find out more
Urban Leisure Group
Restaurants & Cafes
Urban Leisure Group (ULG) is an independent group of 10 venues in the London area. Each venue has a unique personality, design and menu but all focus on sustainability.
Find out moreBrands We Protect
From internationally recognised brands with sites all over the country to small, family-run independent businesses, our team of experts and customisable software can help.
Other Services
There’s plenty more the experts at Food Alert can help you with. Find out exactly how we can support your business to be safe and compliant.