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Know what you’re doing with HACCP? Or have you been hit with a food complaint? Or maybe you’ve had an inspection from the EHO and need help implementing their action plan? Want an expert by your side to help with all these issues and more?

Well, becoming part of Food Alert means you can. We can take that stress and confusion away, because you can get access to our Health & Safety advice line – open 24/7, 365 days a year via phone or email.

Experts you can call on, day or night

When you call us, you can guarantee that you’re talking to an expert. Our Food Safety advice line is manned by specialists, so no matter what the question or issue, you’re talking to the best person to give you help, advice and guidance. They’re here to liaise with you and your team, head office staff or even third parties and can help with all sorts of tricky Health & Safety matters, like…

  • HACCP plans (including for higher risk foods)
  • Food complaints (including allergic reactions, allegations of food poisoning and foreign body claims)
  • Supplier Certification
  • Food Safety Environmental Health Officer (EHO) inspections
  • Signposting to additional services like nutrition, sampling or production kitchens
  • Allergen management
  • Training

…and plenty more.

Effortless audit trail

We know you want a full picture of your compliance, so any calls or emails you have with the advice team are logged to create a comprehensive audit trail. You can reassure customers and inspectors alike that you have the help of an expert third party, managing any issues and incidents in a consistent way that’s built for your business.

Why choose Food Alert?

  • 24/7 access to expert advice
  • Qualified team experienced with crisis management
  • UK and ROI-wide coverage if you require site visits
  • Peace of mind and reassurance that you’re backed by experts

Discover how we can help your business

fullers logo

Find out how Fuller’s benefit from our support

480+

Managed and tenanted pubs throughout London and South East

15,000+

Digital checklists assigned and completed

Other Services

There’s plenty more the experts at Food Alert can help you with. Find out exactly how we can support your business to be safe and compliant.

Food Safety Audits

Bespoke audits designed by our experts for your business. Find out what you’re doing well, areas that need improvement and get a simple plan of action to get back on track.

Find out more

Compliance Membership

All your food hygiene & safety needs covered. Membership includes, annual audits, staff training, access to safety management software, 24 hour helpline, policies and HACCP.

Find out more

Food Safety Consultancy

From comprehensive Safety Policies, to Hazard Analysis and Critical Control Point (HACCP) development, to Incident Management; our experienced team will help you comply.

Find out more