Whether you’ve felt stumped after reading a risk assessment, had a major incident – or had an inspection from the EHO and need help implementing their action plan, we’d bet that you’ve wished you could have an expert by your side.

When you work with Food Alert, we can take that stress and confusion away, because you get access to our Safety Advice Line, 24/7, 365 days a year via phone or email! 

Experts you can call on, day or night

When you call us, you can rest assured that it’s an expert on the other end of the line. We’ve manned our Safety Advice Line with specialists, so no matter what the issue or question, you know you’re talking to the best person to give you help, advice and guidance.

They can liaise directly with you and your immediate team, head office staff or even with third parties and enforcement officials. Think of them as an expert extension of your own team that you can call on whenever you need them.

Effortless audit trail

We like to make sure you get the full picture on your compliance, so any calls or emails you log with the advice team are logged to create an extensive audit trail for you.

We also use Alert65 to store your case history and overview reports of any issues we’ve helped you with. Why? So you can reassure customers and inspectors alike that you have the help of an expert third party, managing any issues and incidents in a consistent way, built for your business. 

Why choose us?

  • ​24/7 access to expert advice
  • Qualified team experienced with crisis management
  • Expert advice to help cut liability
  • UK and ROI wide coverage – should you require site visits
  • Peace of mind

Discover how we can help your business

fullers logo

Find out how Fuller’s benefit from our support

480+

Managed and tenanted pubs throughout London and South East

15,000+

Digital checklists assigned and completed

Other Services

There’s plenty more the experts at Food Alert can help you with. Find out exactly how we can support your business to be safe and compliant.

COVID-19 Certification

Protect your business, reassure your guests, and get Covid-secure with Food Alert’s COVID-19 Certification Scheme.

Find out more

Audits and Inspections

Bespoke audits designed by our experts for your business. Find out what you’re doing well, areas that need improvement and get a simple plan of action to get back on track.

Find out more

Compliance Membership

All your food hygiene & safety needs covered. Membership includes, annual audits, staff training, access to safety management software, 24 hour helpline, policies and HACCP.

Find out more