Urban Leisure Group (ULG) is an independent group of 10 venues in the London area. Each venue has a unique personality, design and menu but all focus on sustainable, seasonal products and relaxed, knowledgeable service. 

Food Alert was able to offer ULG peace of mind when it comes to compliance thanks to our full membership package, so its teams have access to our health & safety experts, 24/7.

ULG teams also have access to Food Alert’s cloud-based compliance software, Aler65. Our fully integrated application gives hospitality businesses, such as ULG, the tools they need to easily tackle complex compliance issues by automating manual tasks and centrally storing information and policy documents across multiple locations.

Operations Manager, Hannah Vernon:

“The true value of Alert65 has really shone during these challenging times. The Food Alert team have been very quick to respond to the crisis and update the operational guidance and checklists in accordance with the new world that we face.

“Being able to use Alert65 to access all the risk assessment task lists and templates from my home office for all our venues, has been such a relief and made my job so much easier.”

Operations Manager, Hannah Vernon:

“Hygiene and Health & Safety has always been an important part of ULG but it’s now critical to our success. With the support of Food Alert and Alert65, we have expert advice and the tech we need to deliver a safe, compliant and enjoyable experience for our teams and our customers.

“The pandemic has demonstrated how digital and paperless compliance is no longer the future, but the here and now.”

If you want to find out how your business can benefit like Urban Leisure Group, simply give us a call on 020 7244 1900 and our team will be happy to discuss your compliance needs. Or get in touch with us online and we’ll call you back at a time that suits you.