Flexible, cost-effective, and results-driven – there’s lots to love about elearning as a training option. Whether you’ve got an urgent skill gap that needs filling, or you want your people to be able to train on-the-go, elearning could be the option for you.

In this module you will:

  • Understand the different types of food allergens and how they affect the body
  • Know how to deal with customer enquiries relating to allergens
  • Be able to recognise the immediate signs and symptoms of an allergic reaction

Summary:

Section 1: Understanding Food Allergens

  • Allergens Legislation
  • The 14 Allergens
  • Food Product Labels
  • Allergens on Food Product Labels
  • Identifying Allergens (Activity)

Section 2: Customer Queries

  • Allergen Signage and Menus
  • Emergency Food Replenishments
  • Face to Face Requests for Allergen Information

Section 3: Signs & Symptoms

  • Recognising the Signs and Symptoms
  • In a Nutshell

Other eLearning Courses

Our elearning courses, through partnership with Flow Hospitality Training, are endorsed by RoSPA, IQ, People 1st Quality Mark, the Institute of Hospitality, CPD and SQA.

Food Safety Level 1

Ensures your staff understand their responsibilities when it comes to hygiene safety and legislation.

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Food Safety Level 2

Ensures your staff understand their responsibilities when it comes to hygiene safety and legislation.

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Licensing (England & Wales)

Mandatory training for staff serving and dispensing alcohol in licensed premises in England & Wales.

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