News & Blogs
By Food Alert’s Technical Services MD, Peter Christopher-Ohrt
Any reputable hospitality business has watertight processes in place, whereby employees are fully trained and understand what is expected of them, but what about temporary staff who are only with you for a short period during your busiest trading times – like Valentine’s and Mother’s Day? In our experience having a clear contingency plan in place is key, so start 2020 as you mean to go on.
By Food Alert’s Operations Director, Mike Williams
Making a new business compliant has never been more important, so apart from finding the right location and hiring the best team, there is registering your new venture with the Environmental Health Department to consider and what to do after recruiting your first employee?
However, it doesn’t have to be daunting. Here is some guidance on all aspects related to Food Safety and Health & Safety legislation – so you’re compliant from the start.
Food Alert is unveiling the only fully integrated digital food safety and health & safety solution, that is available online and in an app format, at this year’s Restaurant & Bar Tech Live Show at Excel, London on 19 and 20 November.
ALERT65 replaces Food Alert’s existing solution FACT that was first launched in 2009. The new platform has been upgraded to provide a fully customisable, ‘plug and play’ safety compliance programme that allows operators to effectively and efficiently manage safety procedures and reduce risk exposure.
Complaints of food poisoning, allergic reactions and foreign bodies found in food increase by more than half during the festive season according to food safety specialists, Food Alert, who investigate and manage allegations on behalf of their clients.
Their records indicate that the number of food complaints received during December last year showed a 55 per cent increase compared to those handled during an average month. Incidents of alleged food poisoning were the most common complaint (79%), followed by reports of foreign bodies (13%) and allergic reactions (8%).
Four of Food Alert’s customers have been awarded a coveted Michelin star for the first time and will appear in the 202Four of Food Alert’s customers have been awarded a coveted Michelin star for the first time and will appear in the 2020 edition of the red book.
Through integrating Pest Pulse technology – which uses smart device operated, eco-friendly traps – with Food Alert’s cloud-based safety compliance software FACT, restaurants, hotels and pubs will be able to monitor premises around the clock.
As a hospitality operator, it’s highly unlikely that you haven’t felt the ‘Attenborough effect’ on your business in the past couple of years. But if you haven’t yet taken steps, since the award-winning broadcaster’s Blue Planet II highlighted the environmental need to reduce single-use plastic, then the time is very much now.
From bar/restaurant concepts like Dirty Bones to UK burger poster boys such as Honest Burger and MEATliquor to newer operators like Bleeker and fried chicken specialists Butchies, so many of the UK’s fastest growing concepts owe their inspiration to the USA.
But as well as the multitude of UK operators who have tapped into the Americana trend, in the past few years an increasing number of long-established operators from across the pond have launched or are planning to open sites in the UK.