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Complaints of food poisoning, allergic reactions and foreign bodies found in food increase by more than half during the festive season according to food safety specialists, Food Alert, who investigate and manage allegations on behalf of their clients.

Their records indicate that the number of food complaints received during December last year showed a 55 per cent increase compared to those handled during an average month. Incidents of alleged food poisoning were the most common complaint (79%), followed by reports of foreign bodies (13%) and allergic reactions (8%). 

Michelin 2020

Four of Food Alert’s customers have been awarded a coveted Michelin star for the first time and will appear in the 202Four of Food Alert’s customers have been awarded a coveted Michelin star for the first time and will appear in the 2020 edition of the red book.

Pest Pulse Partnership

Through integrating Pest Pulse technology – which uses smart device operated, eco-friendly traps – with Food Alert’s cloud-based safety compliance software FACT, restaurants, hotels and pubs will be able to monitor premises around the clock.

Blue Planet Blog Food ALert

As a hospitality operator, it’s highly unlikely that you haven’t felt the ‘Attenborough effect’ on your business in the past couple of years. But if you haven’t yet taken steps, since the award-winning broadcaster’s Blue Planet II highlighted the environmental need to reduce single-use plastic, then the time is very much now.

Every three minutes, someone in the UK develops dementia, it has become one of the nation’s biggest killers, with more than 850,000 people currently living with it.
Mental Health in Hospitality

While some stress is good and can encourage people to high achievements, unmanageable, long-term pressure can seriously dent your mental health.

The rise of American hospitality brands within the UK

From bar/restaurant concepts like Dirty Bones to UK burger poster boys such as Honest Burger and MEATliquor to newer operators like Bleeker and fried chicken specialists Butchies, so many of the UK’s fastest growing concepts owe their inspiration to the USA.

But as well as the multitude of UK operators who have tapped into the Americana trend, in the past few years an increasing number of long-established operators from across the pond have launched or are planning to open sites in the UK.

Women Operators Food Alert Blog

Following on from our blog on female chefs leading the way on a greater equality in kitchens, we look at the women operators who are flying the flag for better equality in hospitality companies’ leadership teams.

Venus Rising Blog Food Alert

On the 1 December (2019) it will be 100 years since Nancy Astor became the first woman MP to sit in the House of Commons - among key achievements that paved the way for greater equality for women. However, despite the huge advancements in gender equality that have been made in the UK in the past century, in 2019 we still live in a society where a law was only passed in March allowing mothers’ details to be included on marriage certificates and where, according to gender pay gap data for 2018, no employment sector paid women better on average than men.

Brexit blog thumbnail

Lettuce droughts and menu substitutions will characterise Brexit for many in the hospitality sector, but what can operators do to mitigate the issues they may face?