Trusted by leading healthcare partners


Meet your hospital food safety regulations

Patients depend on safe, nutritious meals to support their recovery. Regulators expect robust documentation and clear due diligence. We help you deliver both.

Hospitals are required to meet the National Standards for Healthcare Food & Drink, including appointing an Authorised Person responsible for overseeing food safety compliance.

Food Alert can act as your Authorised Person, providing expert guidance, governance, and support to help protect patients and maintain standards.

CQC & Environmental Health Officer inspections

All hospital kitchens are inspected by Environmental Health Officers as part of the Food Hygiene Rating Scheme. But healthcare also sits under the scrutiny of the Care Quality Commission (CQC) and the Food Standards Agency (FSA).

The CQC regulates food safety in hospitals through Regulation 14 of the Health and Social Care Act 2008. We help you turn those legal requirements into practical, auditable systems that hold up under any inspection.

Food Safety and Health & Safety solutions for healthcare settings

Introducing our Compliance Membership, total Food Safety and Health & Safety cover, tailored to your organisation.

How we support food hygiene in hospitals

24/7 telephone support

In healthcare, there’s no such thing as out of hours. Our expert advice line means you always have a qualified food safety or H&S specialist on hand, day or night.

Bi-annual on-site food safety audits

Know exactly where you stand before an inspector does. Our qualified Environmental Health Practitioners deliver thorough audits with a detailed report and clear action points.

Trusted by over 3,000 food businesses

95%

of clients believe they’re less likely to suffer a safety incident as a result of using Food Alert.

1 million

safety checklists completed using Alert65 each month.

85%

of clients are confident that they’ll receive a FHR of 5 as a result of using Food Alert.

Why choose Food Alert for food safety support in healthcare settings

Outsource Authorised Person requirements

We provide the expertise and support you need to meet food safety requirements, protect your organisation, and maintain compliance – giving your teams more time to focus on delivering outstanding care and service.

Support for EHO inspections

EHO inspections can happen without warning, so we help you maintain the kind of robust, well-documented compliance that means you’re ready for anything.

Compliance software built for busy teams

Alert65 brings all your food safety and Health & Safety compliance together in one place, giving you real-time visibility, digital records, and the confidence that everything is in order.

A dedicated consultant

From day one, you’ll have a single point of contact who knows your sites, your team, and your compliance history. They will stay and grow with you as your business evolves.

Getting started with Food Alert

Brands that we support

Take the pressure of safety compliance away, by having our team on your side

Complete checklists and simplify daily due diligence

Say goodbye to paper trails. Check65 keeps your team on schedule with digital checklists, instant issue flagging and smart reporting dashboards.

Explore more

Complete checklists and simplify daily due diligence

FAQS

Save valuable time and money

How does Food Alert support hospitals with audits and regulatory compliance?

Our food safety consultants visit your site to carry out thorough, practical assessments of your food hygiene and Health & Safety standards, benchmarking everything against current legislation — including the National Standards for Healthcare Food and Drink and CQC Regulation 14. We provide a detailed report with prioritised recommendations and are on hand to help you work through every action. Our ongoing compliance membership includes guidance ahead of both EHO and CQC inspections, so you’re always prepared.

Why is strong food hygiene and safety important in hospitals and healthcare settings?

Hospital patients are among the most vulnerable people in society. Many are immunocompromised, elderly, or post-operative — at significantly higher risk from foodborne illness. A food safety failure in a hospital kitchen can directly harm patients in your care, and carries serious regulatory and reputational consequences. The importance of food hygiene in healthcare settings is reflected in the strict, multi-layered framework hospitals must comply with, overseen by the CQC, the FSA, and Environmental Health Officers.

What food safety guidelines are there for hospitals?

Hospital food safety guidelines span several frameworks: the National Standards for Healthcare Food and Drink, the Health and Social Care Act 2008 (Regulation 14), and the standards enforced by the Healthcare Food Standards and Strategy Group — established by NHS England around 2022 to replace the 2014 Hospital Food Standards Panel, with a mandate to enforce legally binding standards across the NHS. All hospital kitchens are also inspected under the Food Hygiene Rating Scheme.

What food hygiene policies and procedures do hospitals have to follow?

A robust food hygiene policy in hospitals must cover temperature control, allergen management, cleaning procedures, personal hygiene, HACCP documentation, and supplier due diligence. These must be documented, regularly reviewed, and supported by staff training — demonstrating compliance during CQC and EHO inspections. Food Alert can help you build and maintain all of these in a way that is practical for your team and auditable for inspectors.


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