Accident & Incident Management

Food Alert / Software / Safety management software- Alert65 / Accident & Incident Management

Accidents are never pleasant, but they do happen from time to time and reporting them properly is an important and unavoidable part of running a business. But complex reporting doesn’t need to throw your day off track, thanks to our streamlined Accident & Incident Management solution.

Our Accident & Incident Management module makes it as easy as possible for you to record accidents or incidents. Available on mobile and desktop, our straightforward and intuitive system means you meet your reporting obligations easily and fuss-free.

Record incidents as they happen, and check on cases in progress, anywhere, from any device
Assign tasks to different users and track actions as each case develops
Add notes, photos, attachments and actions to cases for a robust audit trail
Identify common trends and prevent them from recurring

Book a Demo

Desktop & App Solution

Suitable for all hospitality business types, sizes and budgets.

Transform your business with smart technology that centralises and streamlines your everyday compliance.

Discover how we can help your business

Book a Demo

How does the Accident & Incident Management module work?

Fully customisable

Record the information that matters to you and customise forms to make sure you’re complying with RIDDOR.

Upload evidence

Document details at the scene and upload any file type as supporting evidence so your audit trail is watertight.

End-to-end progress tracking

Keep the case updated with investigation details and manage the process until it’s complete, so you can rest assured that you’re compliant.

Live notifications

Notify and escalate incidents to the right person level based on the type of incident and how severe it is.

Live reporting

Gain real performance and risk insights while keeping a complete digital record.

Software built to meet your business’ demands

User-friendly navigation

We’ve designed Alert65 to be as intuitive and easy-to-navigate as possible. Get your compliance in order in just a few simple clicks.

Customised to your needs

Alert65 can be customised to match your exact requirements, so the way you work doesn’t need to change to suit the software – it’s flexible to suit you, as standard.

Enhanced reporting

Generate your own custom reports and get the views of your business you need. The enhanced reporting features include a report scheduler and a customisable reporting dashboard.

Take a look at our other solutions

We know that no two hospitality businesses are the same. Alert65 can be built to suit the unique specifications of your business, so why not browse what other software solutions we have available to help boost your business.

Enforcement Visits

Take the stress out of enforcement visits and track progress digitally. Easily log visits, record visit outcomes and track any remedial action that needs to be taken.

Find out more

Digital Training Management

Manage and track your team’s training needs from one, digital location, as well as booking courses, get reminders and report on progress.

Find out more

Allergens Management

The easiest way to track and trace allergens. Log allergens against each dish and update as needed to create a paperless trail.

Find out more

Checklists

Your to-do list and compliance checks, streamlined. Create and manage checklists that are bespoke to your business, so all of your tasks are collected in one place.

Find out more

Brands We Protect

Helping over 6,000 hospitality businesses take care of their food safety and health & safety compliance. From local cafés and bars to national and global restaurant and hotel chains, Food Alert is the hospitality industry’s trusted partner of choice.