Dark Kitchen Support

If you are looking to rent a Dark Kitchen – also known as virtual, cloud or ghost kitchens –and searching for advice on Food Safety compliance, then you need look no further.

At Food Alert we have years of hospitality experience, coupled with our highly qualified team’s know-how, and have developed a package exclusively for operators setting up a food venture within a Dark Kitchen company.

Our Dark Kitchen support service is designed specifically for those renting a kitchen space.  It gives you the expert guidance you need for your area of responsibility as a Dark Kitchen ‘tenant’, which is Food Safety.

Not only is having the highest of Food Safety standards important from a customer safety perspective, but food delivery apps also list Food Hygiene Ratings (FHR) of their ‘restaurant’ partners and expect them to meet a certain rating before they are accepted on their platform.

Sitting at the heart of Food Safety management and FHR of 5 is a clear Hazard Analysis Critical Control Points (HACCP) plan. That’s why we have created a bespoke package for Dark Kitchen tenants, that will have you covered from the off.

Our package includes a virtual audit that will identify any critical problems before you start trading and offer you a projected FHR score, with a clear online action plan on how to achieve full compliance and obtain a 5 FHR. We will also support you with your HACCP development, food complaints management and provide access to our emergency helpline.

In addition, you will have access to our cloud-based safety compliance software and App – Alert65 – enabling you to manage your Dark Kitchen compliance needs from one place. The initial setup includes personalising Alert65 – to make sure it reflects your business and the associated risks. We’ll explain how to use the system so you’re getting the most benefit from it, as well as creating your HACCP and Food Safety policy.