Your complete Food Safety compliance support service

If you are looking to rent a Dark Kitchen – also known as virtual, cloud or ghost kitchens –and searching for advice on Food Safety compliance, then you need look no further.

At Food Alert we have years of hospitality experience, coupled with our highly qualified team’s know-how, and have developed a package exclusively for operators setting up a food venture within a Dark Kitchen company.

Our Dark Kitchen support service is designed specifically for those renting a kitchen space.  It gives you the expert guidance you need for your area of responsibility as a Dark Kitchen ‘tenant’, which is Food Safety.

Not only is having the highest of Food Safety standards important from a customer safety perspective, but food delivery apps also list Food Hygiene Ratings (FHR) of their ‘restaurant’ partners and expect them to meet a certain rating before they are accepted on their platform.

Sitting at the heart of Food Safety management and FHR of 5 is a clear Hazard Analysis Critical Control Points (HACCP) plan. That’s why we have created a bespoke package for Dark Kitchen tenants, that will have you covered from the off.

Our package includes a virtual audit that will identify any critical problems before you start trading and offer you a projected FHR score, with a clear online action plan on how to achieve full compliance and obtain a 5 FHR. We will also support you with your HACCP development, food complaints management and provide access to our emergency helpline.

In addition, you will have access to our cloud-based safety compliance software and App – Alert65 – enabling you to manage your Dark Kitchen compliance needs from one place. The initial setup includes personalising Alert65 – to make sure it reflects your business and the associated risks. We’ll explain how to use the system so you’re getting the most benefit from it, as well as creating your HACCP and Food Safety policy.

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Your Dark Kitchen Support Service

Let’s take a look at what else your support service covers

Sushi Gourmet, Food Safety and Health & Safety Manager says:

Our consultant was able to offer insight into the requirements of manufacturing and micro testing that I lacked, but was keen to learn. Taking the time to understand what elements I could do without support, or where I needed more guidance, keeping the service cost effective. It meant we could ensure processes and procedures became fully specific to our operation, and met legal requirements.

Although our first dark kitchen set up is now complete, support continues in regards to audits and micro analysis, with ongoing sharing of experiences and expertise as needed.

Working with Food Alert is truly a partnership, they help you develop the skills to build success for yourself, and celebrate with you when it’s achieved!

Discover how we can help your business

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Find out how Fuller’s benefit from our support


Managed and tenanted pubs throughout London and South East


Digital checklists assigned and completed

Other Services

There’s plenty more the experts at Food Alert can help you with. Find out exactly how we can support your business to be safe and compliant.

Food Safety Audits

Bespoke audits designed by our experts for your business. Find out what you’re doing well, areas that need improvement and get a simple plan of action to get back on track.

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Food Safety Risk Assessments

Comprehensive, tailor-made risk assessments, perfect for any hospitality business. Identify and mitigate risks and hazards, with expert help along the way.

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Compliance Membership

All your food hygiene & safety needs covered. Membership includes, annual audits, staff training, access to safety management software, 24 hour helpline, policies and HACCP.

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