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Testimonials

 

For us, our clients are more than that. They are our partners. Our experts become an extended member of their staff, always available for expert support.

We are proud of the partnships we have with our clients. But don't just take our word for it.

There’s nothing more convincing than a personal recommendation from a satisfied client. Here’s what some of the UK’s leading names in retail and hospitality have to say about Food Alert.

Fullers brewery image

“The professional and thorough approach Food Alert showed whilst performing audits and their impressive compliance software, FACT and Auditus - which will enable us to effectively manage compliance across multiple sites – resulted in Food Alert being the top choice for Fuller’s.”

​Paul Dickinson, Director of Food​, Fuller's

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Azzurri image

“We chose to partner with Food Alert as they are able to support our business at all levels. They have the right experience and knowledge to guide us on operational risk and compliance from a strategic perspective along with the capability to deliver regular auditing across our national portfolio of sites. Their Auditus software is a powerful tool, which enables senior management to have complete visibility on action close outs and audit results. They understand the value of true partnership and The Azzurri Group look forward to working closely with Food Alert in the future.”

Lucy La Rana, Head of Quality and Safety, The Azzurri Group

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We provide Elior with a comprehensive auditing programme to ensure that they remain fully compliant in all areas of food safety and health & safety. Covering approximately 1,700 sites across the UK, our dedicated team help to ensure Elior’s brand is protected and their business remains legally compliant. We work closely with Elior’s employees to provide ongoing support and professional food safety and health & safety advice. 

Elior use our safety compliance software, FACT and Auditus, to monitor compliance across all their sites. The software which gives them real-time visibility of the auditing process, enabling them to manage their audit action plan, scoring and reporting online.

Cote

"Côte Restaurants consider Food Alert an invaluable partner. Our tailored 360 package gives us a service that covers all our needs, from training, to AFPs, to providing support in developing a Primary Authority partnership with our Local Authority. Our Account Manager has been on hand to oversee the integration of our systems with FACT (online compliance management system). This has been a seamless process of automation with the training management and risk assessment tools and we’re now enjoying the efficiencies it allows.”

Mathieu Stein, Risk Manager, Côte Restaurants​

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Five Guys image

Five Guys image

Five Guys Burgers and Fries is an American fast casual restaurant chain focused on hamburgers, hot dogs, and French fries, and headquartered in Lorton, Virginia.  Five Guys have almost 1,500 locations worldwide and another 1,500 units in development. 

We provide Five Guys with a comprehensive auditing programme, across their restaurants in the UK, Europe and Middle East, to ensure that they remain fully compliant in all areas of food safety and health & safety. 

Dukes image

"Food Alert have been the provider of our safety management services for a number of years. We value their practical advice and hands on assistance in managing safety effectively within our hotel. We recommend their services to any hotel which values the integrity and quality of its operation."

Samantha Rieu Hotel Manager, Dukes Hotel

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Ivy Bar

"Food Alert created our site specific Food Safety and Health & Safety manuals. These manuals are laid out in a clear, concise manner that enables us to train our staff effectively and thereby ensure that the correct procedures are followed at all times."

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Wolseley

"Food Alert’s 24/7 helpline is an invaluable business tool for The Wolseley. As a prestigious and well respected restaurant with an outstanding reputation, the Peace of Mind offered by Food Alert and the manner in which their service is delivered mirrors our own commitment to excellence."

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The Wolseley

Comptoir Libanais

“Food Alert’s personalised Due Diligence Diaries make it easy to keep our hygiene and safety records all in one convenient and secure location across all of our sites. The clear instructions and simple format help make Due Diligence easy!”

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Planet Organic

"The constant up-to-date knowledge of compliance that Food Alert provides, as well as ensuring that processes and procedures are in place, has been beneficial to Planet Organic. This has resulted in significant improvements in terms of our staff engagement and knowledge within our company. Our dedicated account manager and auditor really understands the needs of our business. I would definitely recommend Food Alert."

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Groucho Club Image

“Food Alert’s Monthly Due Diligence Diary changed the way we work in terms of Food Hygiene and Health & Safety at the club. The Monthly Due Diligence diary has become the backbone of our systems here at the club. It is a ‘one-stop’ shop for Daily record keeping, simplifying and organising all of our H&S and Food Hygiene processes.”

Jeff Connon, General Manager, The Groucho Club

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All Star

"We value the fact that Food Alert’s consultants are able to advise our business both in terms of the hygiene standards and legislation of our food & beverage operations, but also the health & safety aspects of running our entertainment venues." 

Graham Cook, Director of Guest Proposition, All Star Lanes

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St Ermins

“As a prestigious London hotel, St Ermin’s rely on the ‘Food Alert 360’ package to support its reputation, maintaining safety standards at all times to guarantee our peace of mind.” 

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Royal Crescent

“We use Food Alert to provide health & safety advice and assistance at our hotel. They have proved to be professional in their chosen field and have given us helpful advice on several aspects of our operation.” 

Julian Marchand, Front of House Manager, Royal Crescent Hotel

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“Our tailored Food Alert 360 service enables us to deal with all food safety issues effectively. With their combination of quality, expert advice and personal attentiveness to our restaurant’s needs, Food Alerts’ services have been a welcoming component to our success as a business.”

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